Accessibility

Jarrow Formulas is committed to promoting digital accessibility for people with disabilities. We are continually improving the user experience for all site visitors and applying the relevant accessibility standards. Jarrow Formulas has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site.

Certificate & Conformance Status

This is to confirm that this site has been reviewed by software developers and remediated to meet standards set by the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at the AA level. The WCAG 2.1 AA level covers a wide range of recommendations for making Web content more accessible. WCAG 2.1 AA level guidelines include specific details on how to develop accessible Web content. This statement certifies that specific techniques were met for the Success Criterion detailed by WCAG. As a result, this website’s content has been made more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of thereof. By implementing and adhering to these guidelines, this website’s web content has also become more usable to users in general. Using the accessibility widget is subject to our privacy policy.

Measures Taken to Make This Website More Accessible

Jarrow Formulas' Automatic system, team of developers, designers and content accessibility experts have reviewed, remediated and tested this website by performing multi-layered accessibility testing and analysis of the new and updated accessibility measures and web content. As part of the process to make this website more accessible, adjustments were made which include JavaScript & CSS work. The process also included accessibility modifications for assistive technologies (e.g. NVDA, JAWS etc.). The following modifications were made during the audit to make this website accessible:

  • Enables keyboard navigation
  • Enables smart navigation
  • Blocks blinking
  • OCR image description
  • Fonts - Ability to increase and decrease the site font, adjust, align, etc
  • Enables browser voice commands
  • Changes color contrast based on dark background
  • Changes color contrast based on a light background
  • Changes the site’s colors
  • Matching and monochrome option for color blind people
  • Changes the font for readability
  • Increases the cursor and change its color to black or white
  • Increases the display to 200%
  • Highlights links on the site
  • Highlights headers on the site
  • Displays an alternative description of the images
  • Increases the content chosen by the cursor, showed in a tooltip
  • Describes words by mouse selection
  • Displays the site’s contents in a new window clearly and readable
  • Enables users to type contents using the mouse
Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations, Alternatives and Disclaimers

Despite our efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known and possible limitations, and potential solutions. Please contact us if you observe an issue not listed below. Using the accessibility widget is subject to the our privacy policy.

Use of Third-Party Sites & Components

When 3rd party components or websites are used on the website, such as Facebook, Instagram, YouTube, Twitter, chats and others, which are not controlled by us, may present challenges for individuals with disabilities that we are not able to remedy. Here are samples of Accessibility Policies provided from some 3rd party sites:

Instagram accessibility
Facebook accessibility
Twitter accessibility
YouTube accessibility
Pinterest accessibility

Physical Location Accessibility Services

Jarrow Formulas considers it very important to provide quality, professional, equitable and accessible service to all our customers, including people with disabilities.

In our visitor-allowed locations you can find:

Disabled parking space
Accessible access entrance ramps
Accessibility waiting areas
Entrance desk / services / information
Accessible bathrooms
In person assistance for people with disabilities

Accessibility Features Feedback

Despite our efforts to make site browsing accessible for people with disabilities, some pages may yet be accessible, or the appropriate technological solution has not yet been found. We are dedicated to keep improving the accessibility features and interface of our product. If you notice something wrong that potentially needs to be addressed, please use the “Feedback” button at the bottom of the accessibility widget or email us here.

Contact Details of Compliance Officer

It is our intention to resolve any complaint to your satisfaction. If for any reason you are not satisfied with the resolution of your input regarding Jarrow.com’s accessibility features, please contact our Compliance Officer:

Officer: Sarah Arias
Phone: 1-310-204-6936
Email: jarrowinfo@vytalogy.com

Note:

The website is currently under final accessibility adjustments and will be fully accessible with the WCAG 2.1 AA in the next few weeks.

If you are facing any accessibility issues, please don't hesitate to contact our compliance officer, detailed above.