Have questions or comments? Jarrow Formulas customer service is available Monday through Friday from 8:00am until 5:00pm PST.
You can also submit a question at any time.
Currently, Jarrow.com only ships to addresses in the U.S. Contact firstname.lastname@example.org for international inquiries.
We currently offer Free Standard Shipping on orders over $59 placed on Jarrow.com. We offer two-day shipping for $9.99 or overnight shipping for $19.99.
You should receiving a shipping confirmation email with tracking information when your order ships.
Our top priority to make sure all of our customers are satisfied with their purchases. If you are dissatisfied with an Eligible Product in any way, within sixty (60) days of the date of purchase of the Eligible Product, you may return the Eligible Product and request any one (1) of the following: a) a full refund of the purchase price, b) a credit in the amount of the purchase price redeemable for purchases made on our website or Jarrow Formulas®’ webpages linked to our website or c) replacement of the Eligible Product. Please call (310) 204-6936 or contact us and you’ll receive instruction on how to get a refund.
Refunds will be credited back to the credit card used for purchase. You’ll need your order number which is available on your Purchase Confirmation email, or, under “Orders” in your Account.
Subscribe & Save
When making purchases on Jarrow.com, you have the option to set up regularly scheduled deliveries and save 10% off each subscribed product.
From a product page, select "Subscribe and Save" before adding to your cart. Select the quantity and delivery schedule that works for you. Your order will repeat based on the frequency you selected.
You can modify, skip or cancel your delivery at any time. In advance of each delivery, you will receive an email notification reminder we will send you a reminder email showing the item price and any applicable discount for your upcoming delivery.
Shipping refrigerated probiotics with insulation and ice helps maintain the highest levels of potency and efficacy.
Assuming the product is properly stored, the probiotic will meet label claims for potency at expiration.
Yes, the loss to potency will be negligible.
Yes, probiotics may be taken while on antibiotics. We recommend that they be separated by at least 3-4 hours on either side.
Yes, probiotic bacteria may be taken at the same time as S. boulardii.
Yes, probiotics such as Fem-Dophilus are safe for long-term use.
Yes, Fem-Dophilus may be taken with other probiotic products.
Yes, probiotic bacteria are safe during pregnancy and lactation.
Yes, they are safe and recommended for long-term use.
Yes, more can be taken, though there may not be any further benefits beyond the recommendation.